Staffing Solutions for the Logistics and Healthcare Sectors
We will search, employ and train by working together to help retain the very best people.
Here are some answers and good reasons why you should use us.
Recruitment and Rentention using 6-Simple Steps
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AVOIDANCEList Item 1
Step -1 'Avoidance'
It's simple; we follow and stick to a clear five-step process.
• We never sell to you; if we can't help, we will tell you and offer advice.
• We ask the right questions to get to the root cause of any problem or situation.
• We listen to you to clearly understand your situation and challenges.
• We consider the past and the current how do you want the future to look like?
• We always consult with our candidates, delegates and clients.
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GOALS
Step -2 'Set Goals'
We have listed the most common goals we have come across. Are they yours too?
1.Reduce external agency costs
2.Reduction in staff turnover, gaining better staff retention.
3.Fewer accidents and less risk to the business of non-compliance
4.Motivated workforce
5.Better customer service standards.
6.Increase the prospect of achieving business growth by securing more business with the confidence of being able to fulfil.
7. Develop a learning and development culture within the business (45% of people leave a company due to lacking career development opportunities.
8. Higher skilled workforce across all disciplines to drive business growth
9. Creating Effective measurement tools to gain an understanding of performance and implement changes where needed.
10. Develop a strong Company brand and image to become an “Employer of Choice”.
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PROBLEMSList Item 3
Step -3 'Discover the Problem'
Here are some of the most common problems we encounter that need our assistance.
• Staff turnover is too high
• Costs are out of control
• Poor recruitment processes in place
• Time-consuming inductions in the workplace
• Poor image as an employer
• Low star rating on job platforms.
• Missed business opportunities due to lack of skilled staff.
• No measurement mechanisms or management systems in place for the effectiveness of recruitment or training
• Inability to attract candidates from competitors
• Don't have a budget /can't justify that expense of training.
• Inability to attract quality candidates
• Can't offer a competitive pay structure
• We don't do eLearning
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DIAGNOSISList Item 4
Step - 4 'Diagnosis'
Why is diagnosis so tough? For starters, any serious problem in business is likely to be complex and involve multiple causes. The greater the complexity and number of reasons, the tougher a problem is to diagnose. For example, are poor sales a consequence of poor product design, poor quality, poor reputation, poor promotion, poor service, poor pricing, weak demographics, a slow economy, strong competition, or weak management? Each is complicated in its own right and inevitably, of arguable, but ultimately unprovable percentage contribution to the sales problem.
Complexity and multiple causes are not the end of it. There are issues of overlapping problems with overlapping causes, intermittent problems, problems that fix themselves, problems that change how they present themselves and issues for which there is no known testing and analysis methodology. Finally, it is a rare serious business problem that does not involve people and is a minefield of behaviour, relationships, emotions and feelings. Correctly diagnosing the people's side of a problem is particularly difficult.
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DESIGN
Step -5 'Design a Plan'
Following our initial consultation, we design a 7-point plan.
1. Define the Problem(s)
2. Collect and Analyse the Data.
3. Clarify and Prioritise the Problem(s)
4. Write a Goal Statement for Each Solution.
5. Implement Solutions: The Action Plan.
6. Monitor and Evaluate.
7. Move on to the next challenge.
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DELIVERY
Step - 6 'Deliver the Plan'
We ensure the plan is simple to understand. Once deployed, we need to communicate with stakeholders within the organisation.
Give someone within the organisation responsibility for the plan and ownership of the situation.
Provide regular structured feedback loops at each critical stage of execution.
Make sure you provide the resources necessary to achieve the plan.
Listen to complaints, suggestions and warning signs. Modify what is not working. Then pivot when necessary.
Those who have created plans and tried implementing them know it takes more work. Our delivery method is always transparent, and we accept ownership when things go wrong, as we have a culture of genuine honesty. We aim to build long-lasting business relationships, not just transactional ones.
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BENEFIT OF WINNINGList Item 2
The overall benefit will be the growth of people's revenue and profits.
As the saying goes, "Find someone that is better than you to fix the problems" open-up to external services to find the best solutions and look at the Company and people's strengths and weaknesses. How can the current situation be improved? How can the Company move forward?
Having identified the problems, agree on a solution, deliver the solution and then take time to evaluate the lessons learnt - the successes and the failures.
As the saying goes, "If you always do what you have always done, you will always get the same result NO CHANGE !
So take the opportunity to work in partnership with industry experts to ensure your business's future growth and success.
Rob Austin
Managing Director
Training and what we offer
Whilst we are Recruitment specialists within the Logistics sector, our training courses are not industry specific and are AVAILABLE TO ALL!
We deliver
111
course titles using the top UK trainers. We offer low cost,
CPD accredited material of the highest standard.
No. | Course Title |
---|---|
66 | Managing a Virtual Team |
3 | Account Management |
10 | Body Language Training |
4 | Achieving Sales on the Telephone |
8 | Asking for Business |
18 | Business Presentations |
102 | Success with Change |
23 | Commerciality – Business Planning |
25 | Communicating with Customers |
28 | Creative Thinking |
29 | Crisis Management |
32 | Customer Excellence |
35 | Dealing with Redundancy |
36 | Decision Making |
37 | Developing Resilience |
40 | Effective Communication Skills |
42 | Effective Sales Planning |
46 | Essential Management Skills |
50 | Finance for Non-Financial Managers |
56 | High Performing Teams |
58 | Influencing Skills |
62 | Interview Skills |
63 | Leading Effective Teams |
73 | Marketing Essentials |
76 | NLP, An Introduction |
80 | Performance Management |
81 | Planning for Change |
82 | Practical Sales Skills |
96 | Root Cause Analysis |