Deciding to use a specialist third-party recruitment agency/labour supplier or recruitment consultancy that your business needs; may seem like a daunting experience. Where do we start first? The first question often asked is the difference between Employment Agency and Employment Consultancy.
Using' Google', we can establish a differential between the two.
A. Employment agency
(a business that finds employers or employees for those seeking them }
B. Employment Consultancy
(a business that provides expert advice professionally.)
We can, therefore, claim to be Professional Consultants. We have had a vast amount of Logistics Industry knowledge, coupled with Recruitment and Training knowledge, very much a '3 for 1 offer '; we have certainly worn your shoes and walked the miles; we get it! And appreciate what challenges you face day-to-day. We can therefore claim to be Professional Consultants.
Yes, a cost is involved, but it is out in the open, totally transparent, and trying to manage the entire process.
"in-house" can hide the true extent of the expenses involved and cost a lot more in the long run in more ways than monetary losses.
Companies that rely on using temp agencies to plug gaps because you can't fill the seats with your employees will gain the most ROI—saving possibly thousands of pounds each year. We will provide proof of how to improve the company's bottom line with a free consultation. In 2018/2019, serving as the Recruitment Director for Jack Richards & Son, we aimed to reduce agency reliance by attracting and employing our drivers in the 100s; by doing so, reducing the agency cost by 75% over the year and producing approx: £420,000 back on to the companies bottom-line 2018/2019
(check Companies house 2018/2019 profit jump)
Information is available in the public domain. Gov.UK
How?
By implementing the 'Recruitment and Training Strategy Plan'
Example:
Calculation formula: 191,620 reduced agency driver hours in 2018/2019 year.
191,620 x £2.50 Agency margin industry average per hour after payroll cost based on PAYE margin only considerably higher if paid as LTD company Drivers that I have not accounted for.
£479,050 gross savings
Minus overheads £ 99,050
Saving................ £380,000 net
Calculations based on tangible wage savings alone, no hidden cost factors were not taken into account.
Introduction of eLearning driver inductions
No trainers needed £40,000, saving
Total savings £420,000
How often have you heard the saying "a good accountant pays for them-self"? We can claim the same to be true of a significant recruitment and training consultancy we will deliver better results. The great cornerstone of any consultation is asking the right questions. By doing so, you'll get to identify your actual real needs and create a corrective plan. We don't just take a job brief, we need t to understand fully by asking in-depth questions and listening first; we don't sell to you. If we can't help you, we will tell you why, but you would have had some free advice and consultation.
If you have ever spoken to any business that has found the right outsourcing partnership, they will tell you that they have never regretted their actions. Here are just a few insights to guide you in making the right decision for your business.
TIME, MONEY, ENERGY AND IMPROVED QUALITY
How long does it take to write the job description? (especially if it isn't something you do every day), paying for all those specialist job boards, reviewing CVs, conducting interviews (praying you'll get it right) and handling the complete process. If you need a dedicated in-house HR facility, it can be an unwanted distraction and focus on your core business activity for all involved; training inductions can help. There is a reason so many businesses now outsource parts of their business that they need to be more expert in; why would it be? Overall it will achieve the following: Improve quality processes, save money, save time, produce business growth by increasing volumes, aid staff retention, Improve staff morale, and much more, but most importantly, it removes the 'hassle factor' and sleepless nights.
If you have ever spoken to any business that has found the right outsourcing partnership, they will tell you that they have never regretted their actions. Here are just a few insights to guide you in making the right decision for your business.
In our Logistics sector, especially driver recruitment, we are told we have a shortage of between 40,000-60,000, depending on who you listen to; who knows? There is a significant skills shortage in the UK and Europe, making finding and attracting talent a lot harder. We can all appreciate that fact.
We have market sector knowledge; utilizing our service, we will recruit much-needed drivers and other critical logistical personnel you may need. We can provide the best training, learning & development, including our 'Management Training Academy.'
We will "sell" and promote your company to the candidates
You need to be aware that the people you are looking for are in short supply and demand by your competitors, who may be considering multiple work opportunities. We aim to make your business the preferred first choice of employment, and we will help to achieve that goal.
We can "sell" your company and beat your competitors.
We will become a powerful brand ambassador. Gone are the days when an interview process is about asking them why they should come and work for you. It must be a two-way process, with both sides selling each other for mutual gain. We will guide, advise and direct you on the right path to business success, working in partnership.
Step -1 'Avoidance'
It's simple; we follow and stick to a clear five-step process.
• We never sell to you; if we can't help, we will tell you and offer advice.
• We ask the right questions to get to the root cause of any problem or situation.
• We listen to you to clearly understand your situation and challenges.
• We consider the past and the current how do you want the future to look like?
• We always consult with our candidates, delegates and clients.
Step -2 'Set Goals'
We have listed the most common goals we have come across. Are they yours too?
1.Reduce external agency costs
2.Reduction in staff turnover, gaining better staff retention.
3.Fewer accidents and less risk to the business of non-compliance
4.Motivated workforce
5.Better customer service standards.
6.Increase the prospect of achieving business growth by securing more business with the confidence of being able to fulfil.
7. Develop a learning and development culture within the business (45% of people leave a company due to lacking career development opportunities.
8. Higher skilled workforce across all disciplines to drive business growth
9. Creating Effective measurement tools to gain an understanding of performance and implement changes where needed.
10. Develop a strong Company brand and image to become an “Employer of Choice”.
Step -3 'Discover the Problem'
Here are some of the most common problems we encounter that need our assistance.
• Staff turnover is too high
• Costs are out of control
• Poor recruitment processes in place
• Time-consuming inductions in the workplace
• Poor image as an employer
• Low star rating on job platforms.
• Missed business opportunities due to lack of skilled staff.
• No measurement mechanisms or management systems in place for the effectiveness of recruitment or training
• Inability to attract candidates from competitors
• Don't have a budget /can't justify that expense of training.
• Inability to attract quality candidates
• Can't offer a competitive pay structure
• We don't do eLearning
Step - 4 'Diagnosis'
Why is diagnosis so tough? For starters, any serious problem in business is likely to be complex and involve multiple causes. The greater the complexity and number of reasons, the tougher a problem is to diagnose. For example, are poor sales a consequence of poor product design, poor quality, poor reputation, poor promotion, poor service, poor pricing, weak demographics, a slow economy, strong competition, or weak management? Each is complicated in its own right and inevitably, of arguable, but ultimately unprovable percentage contribution to the sales problem.
Complexity and multiple causes are not the end of it. There are issues of overlapping problems with overlapping causes, intermittent problems, problems that fix themselves, problems that change how they present themselves and issues for which there is no known testing and analysis methodology. Finally, it is a rare serious business problem that does not involve people and is a minefield of behaviour, relationships, emotions and feelings. Correctly diagnosing the people's side of a problem is particularly difficult.
Step -5 'Design a Plan'
Following our initial consultation, we design a 7-point plan.
1. Define the Problem(s)
2. Collect and Analyse the Data.
3. Clarify and Prioritise the Problem(s)
4. Write a Goal Statement for Each Solution.
5. Implement Solutions: The Action Plan.
6. Monitor and Evaluate.
7. Move on to the next challenge.
Step - 6 'Deliver the Plan'
We ensure the plan is simple to understand. Once deployed, we need to communicate with stakeholders within the organisation.
Give someone within the organisation responsibility for the plan and ownership of the situation.
Provide regular structured feedback loops at each critical stage of execution.
Make sure you provide the resources necessary to achieve the plan.
Listen to complaints, suggestions and warning signs. Modify what is not working. Then pivot when necessary.
Those who have created plans and tried implementing them know it takes more work. Our delivery method is always transparent, and we accept ownership when things go wrong, as we have a culture of genuine honesty. We aim to build long-lasting business relationships, not just transactional ones.
The overall benefit will be the growth of people's revenue and profits.
As the saying goes, "Find someone that is better than you to fix the problems" open-up to external services to find the best solutions and look at the Company and people's strengths and weaknesses. How can the current situation be improved? How can the Company move forward?
Having identified the problems, agree on a solution, deliver the solution and then take time to evaluate the lessons learnt - the successes and the failures.
As the saying goes, "If you always do what you have always done, you will always get the same result NO CHANGE !
So take the opportunity to work in partnership with industry experts to ensure your business's future growth and success.
Rob Austin
Managing Director
No. | Course Title |
---|---|
66 | Managing a Virtual Team |
3 | Account Management |
10 | Body Language Training |
4 | Achieving Sales on the Telephone |
8 | Asking for Business |
18 | Business Presentations |
102 | Success with Change |
23 | Commerciality – Business Planning |
25 | Communicating with Customers |
28 | Creative Thinking |
29 | Crisis Management |
32 | Customer Excellence |
35 | Dealing with Redundancy |
36 | Decision Making |
37 | Developing Resilience |
40 | Effective Communication Skills |
42 | Effective Sales Planning |
46 | Essential Management Skills |
50 | Finance for Non-Financial Managers |
56 | High Performing Teams |
58 | Influencing Skills |
62 | Interview Skills |
63 | Leading Effective Teams |
73 | Marketing Essentials |
76 | NLP, An Introduction |
80 | Performance Management |
81 | Planning for Change |
82 | Practical Sales Skills |
96 | Root Cause Analysis |